| Rip-Off! - What’s it all about?
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Who are management consultants? What power do they have? How can they charge
so many millions for their services? Do they really deliver any value?
Why do organisations use them? How can some organisations pay tens
of millions and even hundreds of millions of euros or dollars or pounds
year after year to their favourite management consultancies?
At last, an insider takes the lid off Management Consulting and
reveals how too often it has become a licence to take almost unlimited
quantities of clients’ money. In
Rip-Off! – The
scandalous inside story of the management consulting money machine,
the author shows that there can sometimes be truly great management
consultancy. However, he also reveals how most of the world’s
major Management Consultancies have become enormous factories churning
out thousands of almost identical ”vanilla” consultants,
whose time must be sold to clients, whether clients have problems
to be solved or not.
David Craig explains how consultancies can take someone off the
street, teach them a few simple techniques and sell their time to
clients for half a million pounds, dollars or euros a year. He shows
how and when consultancy can deliver huge value. But he also gives
example after example of where consultants have looted and even
ruined well-known organisations. He shows the tricks used by consultants
to manipulate management teams to ensure that even organisations
which had no intention of using consultants, find themselves paying
millions each year for consulting services. And he shows how, in
a business awash with money, excesses of greed and sex pervert people’s
morality and lead to constant but lucrative abuse of clients’
trust and confidence.
From the consultancy owner celebrating a big sale
by throwing fistfuls of money at his directors, to clients shouting
in frustration over projects, costing tens of millions, which were catastrophes, to consultants
making up songs and jokes about the stupidity of their clients and
threatening, lying and falsifying their results to sell projects
that clients didn’t need, from boardrooms to sex clubs and
brothels, the author paints a vivid picture of a business where dishonesty
and self-interest have become the dominating characteristics.
This is an extraordinary lively, entertaining, shocking yet truthful
exposé of a business, which has abused too many of its clients
for too long. After
Rip-Off!, the world of Management Consulting
will never be the same again.
